Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 418,490 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
Staysure logo
Sales Team
0333 006 8052
Opening hours Telephone Hours
  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
Customer Services

Get a faster response from a member of our team.

Opening hours Telephone Hours
  • Mon-Fri: 8:30am to 6pm
  • Sat: 9am to 5pm
  • Sun: closed
Chat Now

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.

Opening hours Telephone Hours
  • Mon–Fri: 8:30am to 8pm
  • Sat: 9am to 5:30pm
  • Sun: 10am to 4pm
Call us 03330 144512
Chat to us for a quicker response
Get a faster response from a member of our team.
Chat Now
Chat opening hours: Mon-Fri 8:30am to 6pm , Sat 9am to 5pm , Sun closed ,
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm , Sat 9am to 5:30pm , Sun 10am to 4pm ,
Travel Insurance nav-arrow Created with Sketch.
Sales Team 0333 006 8052
Opening times Telephone Hours
  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
Customer Service
Get a quote Log in

How do I make a claim on my Holiday Home Insurance?

All claims for Staysure Holiday Home Insurance are handled by Geo Personal Lines Homes. To make a claim, first read your policy documents to check that you are covered.

You will be asked to provide your policy number on each occasion.

Helpline numbers:

Claims in the UK: 0345 074 4760
Outside the UK: 00 44 345 074 4760

Or you may write to:

[email protected]

Geo Personal Lines
The Octagon
Middleborough
Colchester
CO1 1TG

If you need to contact us about renewals or amendments to your current Holiday Home Insurance policy please contact us.