Most reviewed travel insurance provider
Voted Best Company for Travel Insurance 7 years in a row by the British Travel Awards
Most reviewed travel insurance provider
Most reviewed travel insurance provider with 418,490 reviews
Most reviewed travel insurance provider
Defaqto 5 star rated Travel Insurance Comprehensive and Signature cover
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Sales Team
0333 006 8052
Opening hours Telephone Hours
  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
Customer Services

Get a faster response from a member of our team.

Opening hours Telephone Hours
  • Mon-Fri: 8:30am to 6pm
  • Sat: 9am to 5pm
  • Sun: closed
Chat Now

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.

Opening hours Telephone Hours
  • Mon–Fri: 8:30am to 8pm
  • Sat: 9am to 5:30pm
  • Sun: 10am to 4pm
Call us 03330 144512
Chat to us for a quicker response
Get a faster response from a member of our team.
Chat Now
Chat opening hours: Mon-Fri 8:30am to 6pm , Sat 9am to 5pm , Sun closed ,
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into My Staysure.
Call Us 03330 144512
Opening hours: Mon–Fri 8:30am to 8pm , Sat 9am to 5:30pm , Sun 10am to 4pm ,
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Sales Team 0333 006 8052
Opening times Telephone Hours
  • Mon - Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 4pm
Customer Service
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Staysure Terms of Business

When buying insurance through Staysure, you agree to a Terms of Business agreement which you can download below.

It includes important information about how we work with your personal data, how to make a complaint, and your cancellation rights. It also gives details on the regulating authority and legal jurisdiction.

Read our Travel Insurance Terms of Business here 

The document will be in a PDF format, which you can read and save on your device. You may need the Adobe PDF reader to open the document – it’s free to download.