Travel disruption insurance
Relax with travel disruption cover
Planning your next big adventure? Choose the cover that works best for you.
The UK’s favourite travel insuranceBased on more 5-star Trustpilot reviews than any other provider- Cover for pre-existing medical conditions and all ages
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We've got more 5-Star reviews on Trustpilot than any other UK travel insurance provider
“An excellent product with a comprehensive range of features and benefits" - Defaqto
Awarded Best Company for Travel Insurance at the British Travel Awards 2016-2024
What is travel disruption insurance?
Travel disruption insurance protects you if something beyond your control stops you from travelling, disrupts your holiday or forces you to cut your trip short. It comes standard in all our single-trip and annual multi-trip travel insurance policies, but may be subject to when you bought your policy or booked your trip.
It covers you for things like missed flights because of car trouble, public transport cancellations or delays, and unexpected travel delays caused by strikes*, bad weather, or transport breakdowns.
It might also cover your travels if the Foreign Commonwealth and Development Office (FCDO) advises against ‘all’ or ‘all but essential’ travel to your holiday destination because of earthquakes, fires, floods or hurricanes.
However, it doesn’t protect against war or conflict situations. This is where our Travel Disruption Extension add-on can help.
What does the Travel Disruption Extension cover?
Our Travel Disruption Extension cover comes standard in our Signature policy and can also be added to our Basic and Comprehensive policies.
It will cover you for:
- trip cancellations if the FCDO or World Health Organisation (WHO) advise against ‘all travel’ or ‘all but essential travel’ to your holiday destination.
- cutting your trip short if the FCDO or WHO recommend you return home from your holiday destination.
- pre-booked activities.
- scheduled transport delays.
- extra travel and accommodation expenses so you can continue with your journey (either to reach your destination or to return home) if your original pre-booked plans were disrupted.
- extra travel and accommodation costs if you have to stay somewhere else or go home early because of unexpected events, like a fire, flood, explosion, earthquake, tsunami, landslide, food poisoning outbreak at your hotel, terrorist event, hurricane, war or conflict situations.
Top Tip: Travel Disruption Extension covers you for the unexpected. If an event is already happening or expected to happen by the time you buy, it won’t be covered.
Does the Travel Disruption Extension cover war, conflict or civil unrest?
Yes, but only under certain conditions. If you take out a Signature policy or our Travel Disruption Extension add-on right after making your holiday booking, then you will be covered if war, conflict, or civil unrest breaks out in your destination country.
The war, conflict or civil unrest can’t already be taking place, or be widely known about, or be expected to happen when booking your trip or buying your travel insurance. So, you can’t buy Travel Disruption Extension to cover you for countries that are currently at war.
You also won’t be covered if you travel to your holiday destination after the FCDO or WHO advises against it. Any participation in civil unrest or conflict will also invalidate your cover.
If war breaks out in your holiday destination while you are there, we will do everything we can to help you return home safely and swiftly. However, if you have a reasonable opportunity to go home and you don’t, it may jeopardise your cover.
Supporting customers affected by the Middle East conflict
The chances of a conflict situation or war breaking out are slim, but the ongoing crisis in the Middle East shows just how quickly world events can change travel plans and how the right cover can support you when you need it most.
If you are one of our customers who’s been affected by the Middle East conflict, we’ve been supporting you by:
- extending your cover for free until you’re able to return home.
- guiding you on contacting airlines and tour operators for additional travel disruption support.
- offering extra support if you took out Signature Policies, Travel Disruption Extension add-on or cancellation cover.
- letting you rearrange your travels by extending your policy dates by up to 18 months from your purchase date.
As the UK’s favourite travel insurance provider**, we will always stand by you in any way we can. But having the right cover and buying it on time will ensure you stay fully protected.
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Why Choose Staysure?
Up to unlimited medical emergency expenses
Generous cancellation cover up to £10,000
We’ve given over 12m people peace of mind
Most pre-existing medical conditions covered
Easy to access and amend your policy online
What's Covered?
These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.
Optional Extras
Stay in control of your account with My Staysure
You can make changes to your policy, online and in your own time with My Staysure.
It’s quick and easy to make changes to your policy online. If you need to make simple changes such as updating traveller details or renewing a policy that’s details are staying the same, just visit your My Staysure account.
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People also asked
Proud to be a part of BIBA's medical directory
For people who have trouble finding travel insurance for pre-existing medical conditions, the British Insurance Brokers' Association (BIBA) has a directory of specialist insurers, like us!
To find out more, or if on the odd occasion we are unable to provide the cover you need, contact BIBA on 0370 950 1790. You can also search BIBA's medical directory online.
* As long as strike action wasn’t common knowledge at the time of booking your trip or taking out your policy – whichever came later.
**UK’s favourite based on more 5-star Trustpilot reviews than any other provider.