Holiday cancellation insurance

Holiday cancellation insurance
Holiday cancellation insurance can cover you if you’re forced to cancel your travel plans or cut a trip short. We offer different levels of cancellation cover on each of our policy types as standard.
- Up to £15,000 cancellation coverSubject to underwriter criteria
- Cover if you need to cut your trip short
- Compensation for holiday accommodation and travel
We've got more 5-Star reviews on Trustpilot than any other UK travel insurance provider
“An excellent product with a comprehensive range of features and benefits" - Defaqto
Awarded Best Company for Travel Insurance at the British Travel Awards 2016-2024

What is cancellation cover for travel insurance?
If you’ve got a holiday booked, cancellation travel insurance can cover you for up to £10,000 per person if you’re forced to cancel your trip. It can also cover you if you need to cut your trip short.
Holiday cancellation cover can compensate you for any deposits, pre-payments, or due payments for holiday accommodation, travel, or prepaid excursions.
Cancellation cover is available on Staysure policies as standard. Our Basic level policies offer up to £500 cancellation cover per person as standard but can be upgraded to £3,000 per person, with up to £5,000 per person available on Comprehensive policies. Our Signature policies offer the highest level of cancellation cover of £10,000 per person with an option to upgrade to £15,000 per person, subject to underwriter criteria.
What’s covered by cancellation cover for travel insurance?
You can be covered for cancellation for the following reasons:
- You, a close relative or someone you’re travelling with has an unforeseen illness, injury or death
- There are travel delays of more than 12 hours on your outward journey
- You or someone you’re travelling with are made redundant and qualify for a redundancy payment.
- Being called for Jury Service or summoned as a witness in a Court of Law
- Your home has been made uninhabitable (for example, due to floods or fire)
- The FCDO (Foreign, Commonwealth & Development Office) issues advice against ‘all but essential travel’ because of natural disasters
Read our blog to find out more about what travel insurance covers.
What’s not covered?
- Cancelling your trip because you don’t want to go anymore.
- Pregnancy or childbirth if it was known at the time of booking the trip, or purchased the cover (if later), that the expected date of delivery is less than 8 weeks (16 weeks for a multiple birth) after the end date of your booked trip.
- Strike or industrial action causing you to cancel your trip, if it was common knowledge at the time.
Read our policy documents for full details of cancellation cover.
Why choose Staysure?

How to get travel insurance online
1. Tell us about yourself
Give us a few details about yourself and any other travellers including pre-existing condition(s), your holiday, and the type of insurance you need.
2. Choose your level of cover
Pick a policy that's most suited to your needs.
3. Add optional extras
Don't forget to tailor your quote with optional add-ons.
4. You're ready to go
We’ll email your documents right after your purchase. For single-trip policies, cover starts straight away, for annual multi-trip cover – you choose the start date, within the next 90 days.
For more information, read our guide to buying your travel insurance.
Policies that suit your needs
- No upper age limit
- Best Company for Travel Insurance in the British Travel Awards 2016-2024
- Simple online quote process
- Flexible cover options to suit your needs
- 24/7 medical emergency helpline
Pick a travel insurance policy and tailor it to you
Shout bon voyage to a one-size-fits-all policy and give a warm welcome to holiday insurance that's all about you. Join over 12 million people who've trusted us with their travel insurance since 2005.
What's covered?
These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.
Optional extras

Stay in control of your account with My Staysure
You can make changes to your policy, online and in your own time with My Staysure.
It's quick and easy to make changes to your policy online. If you need to make simple changes such as updating traveller details or renewing a policy that's details are staying the same, just visit your My Staysure account.
We get double the love of other insurers
Customers give us twice as many 5-star reviews as any other travel insurance company. That’s over 340,000 glowing reviews and counting.

People also asked
Proud to be a part of BIBA's medical directory
For people who have trouble finding travel insurance for pre-existing medical conditions, the British Insurance Brokers' Association (BIBA) has a directory of specialist insurers, like us!
To find out more, or if on the odd occasion we are unable to provide the cover you need, contact BIBA on 0370 950 1790. You can also search BIBA's medical directory online.