Holidays are back, and we’ve got your back with award-winning travel insurance that includes COVID cover as standard.
All new single trip and annual travel insurance policies with us include COVID-19 cover at no extra cost. We even cover most pre-existing medical conditions, and there’s no upper age limit.
So, you can enjoy your holiday with peace of mind.
Cancellation cover protects you:
You can be covered for COVID as long as you’ve declared your pre-existing medical conditions and have had your recommended COVID-19 vaccinations.
Change the dates of your holiday, your destination, or update your medical details at a time that suits you – all without the admin fees. Simply log into your My Staysure account.
Find out more about how we can help if your trip is affected by coronavirus.
Emergency medical cover abroad for COVID-19
Easy to access and amend your policy online
We’ve given over 10m people peace of mind
Data covers Jan 2005 - Jan 2023Generous cancellation cover up to £10,000
A condition you live with everyday shouldn’t get in the way of that holiday you deserve.
Telling us about your pre-existing condition when you take out your policy means you may be covered for any claims related to it.
With specialist medical travel insurance, you can kick back and relax, knowing you’ll be covered for the unexpected.
| Basic | |
|---|---|
| Medical emergencies and repatriation | Up to £5m |
| Cancellation | Up to £500 |
| Cutting your holiday short | Up to £500 |
| Baggage | Up to £300 |
| Travel delay | Up to £300 |
| Money and passport | Up to £300 |
| COVID-19 | |
| Excess | £129 |
| Comprehensive | |
|---|---|
| Medical emergencies and repatriation | Unlimited |
| Cancellation | Up to £5k |
| Cutting your holiday short | Up to £5k |
| Baggage | Up to £2.5k |
| Travel delay | Up to £1.5k |
| Money and passport | Up to £500 |
| COVID-19 | |
| Excess | £99 |
| Signature | |
|---|---|
| Medical emergencies and repatriation | Unlimited |
| Cancellation | Up to £10k |
| Cutting your holiday short | Up to £10k |
| Baggage | Up to £5k |
| Travel delay | Up to £1.5k |
| Money and passport | Up to £500 |
| COVID-19 | |
| Excess | £0 |
| Basic | Comprehensive | Signature | |
|---|---|---|---|
| Medical emergencies and repatriation | Up to £5m | Unlimited | Unlimited |
| Cancellation | Up to £500 | Up to £5k | Up to £10k |
| Cutting your holiday short | Up to £500 | Up to £5k | Up to £10k |
| Baggage | Up to £300 | Up to £2.5k | Up to £5k |
| Travel delay | Up to £300 | Up to £1.5k | Up to £1.5k |
| Money and passport | Up to £300 | Up to £500 | Up to £500 |
| COVID-19 | |||
| Excess | £129 | £99 | £0 |
These are just a few of the things our policy covers. For the ins and the outs, take a look at our policy wording.
Get QuoteWhile you can’t yet declare COVID-19 as a pre-existing condition, it’s important to let us know about any other pre-existing medical conditions you may have. Don’t worry, you can still be covered for cancellation and medical expenses if you develop coronavirus at home or abroad.
You can declare your conditions through our online medical screening process, which is a straightforward set of questions for us to understand how your medical conditions affect you. Or, you can complete the medical screening over the phone. Find out what you need to declare on your travel insurance.
Covering your conditions will help you to avoid large medical bills if you need treatment abroad - including treatment for COVID-19. Failure to declare any pre-existing medical conditions may affect the validity of your policy if you need to claim.
We understand how important it is for your travel insurance to offer the right level of cover so you can travel with confidence. We cover most pre-existing conditions, but occasionally, we might not be able to help.
If that’s the case, we recommend checking out BIBA medical directory or calling them on 0370 950 1790. They can provide a full list of specialist medical travel insurance providers who might be able to help.
You should be covered to visit most destinations across the globe, as long as the country you’ve chosen is safe to visit.
To check if your destination is safe to visit, take a look at the FCDO’s advice.
If you travelled against the FCDO’s advice, your policy would become invalid and wouldn’t cover you if you needed to claim. Even if advice changes while you’re on holiday, you won’t be covered if your destination was listed as unsafe when you travelled.
The same level of cover applies for both adults and children with our travel insurance policies.
Each named person over five years old must have had all vaccinations offered to them to be covered for COVID-19 related claims. This includes any booster vaccinations.
Your child may also be covered if they can’t have the vaccine due to a medical exemption.
If you or someone you are travelling with gets COVID-19 contact your travel provider to see if you can change the dates of your holiday.
If you can rearrange your holiday, you’ll need to update your travel insurance policy with the new travel dates^^. Log in to your My Staysure account to do this yourself online, or contact us.
If you have had a positive test result within 14 days of travel and you are not able to rearrange your trip, you may be able to make a claim on your travel insurance policy*.
If you need to make a claim, we'll make it as easy and stress-free as possible.
View claims information* Subject to medical certification / test result. No cover if symptoms or diagnosis occurred prior to your policy purchase.
** No cover if your relative was already hospitalised before you left on your trip.
^ Cover only applies for newly diagnosed cases while travelling.
^^An admin fee of £15 may apply if you call us to amend your policy. There is no charge to make changes to your policy through My Staysure.
